When you decide to purchase Neotonics or related products, your order will be automatically shipped after you've filled in the order form and your payment is confirmed.
Within 60 hours, you will receive an email with your shipping tracking ID and a personalized link that allows you to check your shipment anytime you like.
After receiving this email, you can rest assured that your order is on its way to you and will be delivered to the address you provided us as soon as possible, thanks to our trusted shipping partner.
We ensure that you only receive premium-quality products, as your health and satisfaction with our supplements are our goals and business identity. If at any time you have any questions, simply let us know by writing us an email at contact@neotonics-product.com.
| Delivery Address | Shipping Fee | Shipping Time |
|---|---|---|
| United States Neotonics USA | FREE | 5-7 working days |
| Canada Neotonics CANADA | $15.95 | 10-15 working days |
| UK and Ireland Neotonics UK | $15.95 | 10-15 working days |
| Australia and New Zealand | $15.95 | 10-15 working days |
We treat every order with the utmost care and want to ship everything as fast as possible. However, there may be occasional delays due to customs or other uncontrollable circumstances. We appreciate your patience, and in such cases, the warranty period will start from the moment of delivery, should the international shipping time be exceeded.
We will deliver your ordered products wherever you want, whether at home, at work, or any other physical address.
Yes. Simply choose a different billing address on your order form and provide both addresses.
Most domestic orders arrive within 5-7 working days after being placed, according to feedback from our customers.
Nothing! The delivery service is on us, as a sign of appreciation and trust in our products.
Yes, you can. Within 60 hours of placing your order, you will receive an email with your shipping tracking ID and a link. You can use this link to check your order status anytime.
If you realize you've used an incorrect shipping address, don't worry. Just write us an email as soon as possible, and we'll correct the address so you can receive your order without issues. Contact us at contact@neotonics-product.com.
We stand by our customers every step of the way. If you have any questions about the product, order, or shipping process, feel free to email us at contact@neotonics-product.com.
Product Email Support: contact@neotonics-product.com
* Every email is managed by our friendly customer support agents, and they will reply as soon as possible.