At Neotonics, we strive to offer a simple, secure, and seamless payment process for your convenience. Below, you'll find our payment policy details to help guide you through the payment process when purchasing our products.
We accept the following payment methods:
After placing your order, your payment will be processed immediately. You will receive an email confirmation once your payment has been successfully processed. Please review your order confirmation to ensure all details are correct, including the products, pricing, and shipping address.
If you experience any issues during the payment process, please contact our customer support team at contact@neotonics-product.com for assistance.
All prices listed on our website are in USD unless otherwise stated. The final price of your order will include the product price, any applicable taxes, and shipping fees, which will be calculated at checkout based on your delivery address.
Your payment information is processed securely through trusted payment gateways. We use SSL encryption technology to ensure that all sensitive data, including your payment information, is protected.
When placing an order, you will be required to provide accurate billing information, including your name, address, and payment details. Please ensure that all information is correct to avoid any delays with your order.
If you wish to cancel or modify your order, please contact us as soon as possible. Once your payment has been processed and the order is in the fulfillment stage, we may not be able to make any changes. However, we will do our best to accommodate your request.
If you believe there is an issue with the payment, such as an unauthorized charge or incorrect billing, please contact us immediately. We will investigate the issue and work to resolve it as quickly as possible. Please contact our support team at contact@neotonics-product.com.
If you are eligible for a refund, it will be processed to the original payment method used for the purchase. Refunds may take 7-10 business days to appear in your account, depending on your bank or payment provider.
If you have any questions about our payment process or need assistance, please feel free to contact our customer support team at:
Customer Support Email: contact@neotonics-product.com